Tills, Food, Prices and Photography
A busy 7 days this week on the parks, thank you for all the feedback last week regarding the soft play at Martin’s it was fabulous to have so many positive comments. Some more details below along with what’s happened this week 😊
We welcome Tourers and Motorhomes back to Highlands End in two weeks on our 37 Hard Base Pitches. The Pitch developments and Tarmac will be complete and we are really pleased with the changes that have been completed over the last 8 weeks.
New Tills have been installed at Highlands End and Golden Cap this week, although this is not big news to a lot of you it is a big change for us moving into the 21st century with electronic cloud fed tills now being in all departments. Fun Times ahead learning how to set them up and use them to their full potential!
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Happy New Year!
With only 3 weeks from today until the Hard Bases open at Highlands End for Touring and Motorhomes the parks beginning to come to life again after the Christmas Holidays. We came back to work on the 2nd January and we don’t know where the time has gone and this is what we have been up to:
At Highlands End C G Fry have been in converting the gym that has had dwindling numbers to be part of Martin’s. Below is an artists impression of the soft play that should be available from Mid-April along with some extra toilets for the building and a brand new store room. (Not as exciting as the Soft Play)
Also on Highlands End we have two major projects on going this winter. Firstly on the Caravan Holiday Homes where we are targeting to get caravans 1-108 on underground gas as well as upgrading the Electric and Water Supply.
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It’s nearly Christmas!
The team will finish work for their Christmas break next Wednesday so this is our last Friday working before Christmas which tied in with Christmas Jumper Day. Andrew who recently joined accounts came in with this amazing jumper and showed the rest of us up! – well done Andrew.
Out on the parks we are as busy as we always are in the short closed period. With the target of getting Highlands open again for 2nd February and most winter works complete, the park has been getting most of the attention over the last 2 weeks. This will change in the New Year as we get stuck into planned works at the other four parks but for now Highlands End is coming together nicely. This week we welcomed the last two lodges in Shepherds View to complete the development we started in 2012 and brings the Lodges to a total of 10 with a range of 1,
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Another busy week at WDLH
It’s been another very busy week at WDLH.
This week the teams from Cresta Leisure and Helo Ltd have been busy at Highlands End Leisure Club, ripping out the sauna and installing a brand new one! The new sauna looks great and will open tomorrow.
After finishing the Jurassic Retreat Lodge Development at Larkfield Holiday Park last week, Grant Brooks and his team have now moved to Highlands End Holiday Park where they are developing grass pitches into gravel, extending some hard base pitches to the road and creating some new roads in South Rye Acres. Over the coming weeks, they will be moving into the area where our new Premier Camping Pods will be located to work on the landscaping, road and footpaths.
Today we announced the winner of our photo competition. There were hundreds of entries throughout 2017 and this photo below was the winning entry from Danielle Pearce,
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Excitement is brewing…
Excitement is brewing across the teams this week as the winter work is getting going and a few changes are beginning. The team in Martin’s Bar & Restaurant are busy with Christmas functions, with the first one starting at lunchtime today. We now have one or two almost daily until December 22nd when we close for our Christmas break.
We will soon take delivery of our portable bar, which will be used over Christmas as a wine bar. In 2018, the world is our oyster with ideas coming in from all angles including serving a variety of drinks at different times and occasions including cider, cocktails, gin, prosecco and even outdoor events in the beer garden…exciting!
Elsewhere, the Lodge development at Jurassic Retreat got its finishing touches this week with the tarmac going down and some planting.
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New Premier Camping Pods in Dorset
We’re excited to announce that we are introducing new Premier Camping Pods in Dorset to Highlands End Holiday Park and Golden Cap Holiday Park in 2018. The Pods, manufactured by Quality Pods in Wales, are designed to increase our range of Glamping accommodation across the parks and provide a more luxury feel than our existing Pods.
Due to the extra space inside the Pods, for the first time we are able to offer dog-friendly glamping accommodation, with 3 of the 8 Pods allowing dogs. We are excited to increase the range of dog-friendly accommodation as it is such an important part of what we offer. The pitches have been measured and over the next few weeks, work will begin on levelling the pitches and creating gravel bases for the Pods. Following their delivery in February and March, we will add private deckings to each pod,
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Awards, Christmas Markets and new starters
Wow what a 7 days!
Firstly, Highlands End Holiday Park won Silver in the Holiday Park of the year category at the Dorset Tourism Awards. The team have done a great job throughout 2017 and we received some great feedback from the mystery visitor report. 10 members of the team enjoyed an evening out at the Lighthouse in Poole last Thursday for the Awards Ceremony. The image below shows members of the team celebrating alongside the Jurassic Coast Team who won an award for their outstanding contribution to Dorset Tourism.
Yesterday we welcomed the 11th annual Eype Makers Market to Martin’s Bar and Restaurant at Highlands End Holiday Park. It was the biggest and most popular year so far and the raffle made over £900 for charity. There were over 40 bakers, makers, photographers, artists and more selling their locally produced products and the feedback from all was that everyone had a great time and loved the new refurbishment and extension of Martin’s Bar.
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Palmer’s Brewery Tour
We had the pleasure of going on a Brewery Tour yesterday as part of a Palmers visit. It was great to be shown around the production line by the Head Brewer Darren Batten and owner Cleeves Palmer and learn about the history of the brewery, the beers it brews and how the business has had to change and adapt since 1794.
Brewing 5 Ales all year round and a seasonal each quarter we learnt about the brewing process and how each beer is made to taste different. We were treated to a few samples while learning about new products in the Palmers Range which includes a Dorset Haze Cider which we now stock at Martin’s.
After lunch we had a talk from Cask Marque regarding keeping the cellar, beer and glasses at a high quality and we are pleased Martin’s has the highest award possible for this.
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End of Season Meeting
It’s been a busy few months since our last blog and we apologise! We have decided to rename the blog to be a general West Dorset Leisure Holidays blog so that we are able to update it more often with news and events from around the 5 Holiday Park and the local area.
We start with our ‘End of Season’ meeting this morning, attended by around 50 members of the team. As well as reviewing the year, we discussed the work the maintenance teams will be undertaking over the winter, as well as looking forward to future changes to the day-to-day operation of the parks.
We introduced staff awards, starting off with Sandyholme Holiday Park winning Park of the Year for 2017. Fez and Tracy the new wardens have worked hard all year with plenty of fresh ideas. They have improved the park greatly and will continue to do so in 2018 and we look forward to seeing the changes!
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Tourism Pub of the Year!
This week we were all reminded that it’s not just the investment and development of the parks, the high standard of customer service or the accommodation we offer that keep our guests (new and old) visiting us. It is in fact our beautiful surroundings, attractions and of course the wide range of food and drink on offer in the local pubs and restaurants.
We were proud to hear that The Anchor Inn at Seatown, which is just 150 yards from the entrance of our Golden Cap Holiday Park, won the title of Tourism Pub of the Year at the well-known Visit England Awards of Excellence this week. The traditional country pub located pretty much on Seatown Beach and the Jurassic Coast serves Palmers Ales and fantastic food with ingredients sourced from some of Dorset’s best local suppliers.
Being named the top pub in this category out of 600 applications (the highest number ever received) is no mean feat and Paul and his 20 strong team provide what we would describe as an experience rather than your traditional pub grub.
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